Ferry and speedboat FAQ
Practical answers for Phuket, Phi Phi, Krabi, Koh Lanta and Koh Lipe. Times change with the season, so confirm the departure on thaiferry.co before you leave the hotel.
Where do I book a ticket?
This website is the route guide. Online booking here is closed. Choose the pier and date on thaiferry.co, pay there, and bring the ticket to the pier.
Which pier do I use?
Phuket public boats leave from Rassada Pier. Ao Nang usually uses Nopparat Thara, and Krabi Town uses Klong Jilad. Koh Lanta uses Saladan Pier. Koh Lipe speedboats use Pattaya Beach, and the Langkawi boat uses Telaga Harbour. Pier notes are on the Phuket, Ao Nang, Krabi, Koh Lanta and Koh Lipe pages.
How early should I check in?
Be at the pier counter at least 30 minutes before departure. The boat often closes boarding 5 to 10 minutes before it leaves. For Koh Lipe to Langkawi, arrive at least one hour early and carry your passport. A late arrival is not moved to a later boat automatically.
Can a young child travel on a lap?
A child who is not yet 2 years old on the departure date can usually sit on an adult’s lap and does not need a separate seat. Ask when you book if the boat company on that route wants a ticket for the child.
What if the weather cancels the boat?
If the boat company cancels for weather, thaiferry.co contacts you with the choice they can offer that day: the same route later, another departure, or a refund of the ticket. The ferry company does not cover hotel nights or flights you miss.
Does the ticket include a hotel transfer, food or a seat number?
The ticket is the boat crossing named on the booking. A hotel car is included only when that transfer is written on the ticket. Food and drinks are not included. Most boats do not let you pick a numbered seat.
Should I book a ferry on the same day as a flight?
Leave a wide gap. A delayed boat can miss a same-day flight, and the ticket does not cover that. If you are flying out, travel to the airport the day before, or book a pier-to-airport car with time to spare.